Frequently Asked Questions
ABSOLUTELY NOT!!!! We believe it is humane to test on humans rather than on animals.
Absolutely not. We feel proud to be able to say that our LOVESKIN products are absolutely preservative free, they don’t contain any nasties or fillers.
Your facial serum actually replaces your moisturiser. It’s richer and more deep acting than a cream, so you don’t need both. Start by using it instead of your night cream before you go to bed, do this for a week, then you can start introducing it morning and night.
The natural botanical oils we use in our LOVESKIN products won’t clog your pores or cause you to breakout.
Our LOVESKIN products will replenish your skin with the essential fatty acids and moisture it needs. When balance is restored underlying issues, including acne, oiliness, dermatitis and dry skin, can heal.
We recommend beginning your LOVESKIN skincare journey by replacing your night cream or moisturiser with the LOVESKIN facial serum that is best suited to your skin type. Use it sparingly, it is a rich product, so a little goes a long way. You can always go back for more if you need it. Apply to cleansed skin before bed and allow to soak into the skin. Try this for a week. If your skin continues to enjoy it you may like to try introducing it twice a day.
As the weather gets warmer be responsive to the apparent moisture in your skin and the humidity in the air – try not to over hydrate your skin and use your LOVESKIN facial serum sparingly.
You will find that within a week your skin has adjusted to the superior moisturising and nourishing qualities of your LOVESKIN products. Your skin will appear fresher and more hydrated, with a lovely dewy glow.
You would use the serum in place of a moisturiser and/ or night cream. We send a series of emails post purchase, which explain how to use your LOVESKIN products.
1. Cleanse in the shower, using our Tui Facial Serum in the evenings only. In the morning a wipe with a face cloth is best, as it allows your skin to regain it’s natural oil balance overnight.
2. A traditional toner is an astringent, which is often harsh and can aggravate the delicate balance of skin, especially if it’s sensitive. Our LOVESKIN toner is mist, which offers an additional bit of moisture on your skin post cleanse and throughout the day for additional hydration.
3. Our Facial Serum provides intensive hydration for your skin, so there is no need for a moisturiser as well. You won’t get additional benefit from using a cream.
Majority of moisturising creams are made from wax, water and oils. A wax, or emulsifier is added to oil to enable it to blend with water, creating the desired consistency. Wax and water serve no purpose other than to achieve the consistency we have all come to know as a moisturiser.
As this article in The Huffington Post states:
“Creams are mostly waxes and water, with a few oils thrown in. Waxes form an occlusive layer on the skin, which helps to hold moisture in. There are two downsides to waxes: wax build up may lead to clogged pores, and the wax barrier may prevent the oil component of the cream (the part of the product that actually benefits skin) from penetrating. This is likely the reason why creams typically deliver a higher level of diminishing results over time. They will work, at first, because they help to initially hold in moisture, but as time goes on the wax barricade may prevent oils from delivering nutrients, like essential fatty acids, to the skin.”
RISK FREE GUARANTEE
IT IS REALLY IMPORTANT TO US THAT YOU ABSOLUTELY LOVE YOUR LOVESKIN PRODUCTS.
IF WITHIN 14 DAYS OF RECEIVING YOUR LOVESKIN PRODUCT(S) YOU ARE STILL NOT HAPPY WITH THEM,
YOU CAN RETURN THEM US FOR A FULL REFUND (MINUS SHIPPING COSTS).
EMAIL US AT [email protected]
AND WE WILL GIVE YOU THE ADDRESS TO POST THEM BACK TO.
ALL POSTAGE FOR ANY RETURNS WILL BE AT YOUR COST.
PLEASE MAKE SURE THAT ANY RETURNS ARE WELL PACKAGED.
WE RECOMMEND USING A TRACKED METHOD OF RETURN DELIVERY,
AS WE ARE UNABLE TO ACCEPT RESPONSIBILITY FOR LOST RETURN PARCELS.
OFFER DOES NOT INCLUDE SALE ITEMS, INCLUDING OUR $11 MINI INCLUDING FREIGHT OFFER.