Refund policy

PRODUCT REFUNDS

It is really important to us that you absolutely love your LOVESKIN products.

In the first instance, please don’t hesitate to get in touch with us if you would like to discuss your product(s) and their suitability for your skin, or the way you use them. We might be able to make some suggestions to help, if you are having trouble.

If within 14 days of receiving your LOVESKIN product(s) you are still not happy with them, you can return them us for a full refund (minus shipping costs).

To complete a refund application head to our refund portal. All postage for any returns will be at your cost.

Please make sure that any returns are well-packaged. We recommend using a tracked method of return delivery, as we are unable to accept responsibility for lost return parcels.

Only regular priced items may be refunded, unfortunately sale or discounted items cannot be refunded.